MAD Consulting - Experience and Credentials

MAD Consulting - Making a Difference...One Employee at a Time

Sally Petersen, Principal Consultant

LinkedIn Profile

630.965.9930

As the Principal Consultant for MAD Consulting and enthusiastic Human Capital Expert with more than 20 years of hands-on experience, I have the innate ability to assess business requirements and create multi-sensory, holistic and innovative solutions to improve organizational performance.

My network of talented consultants seamlessly contribute to better results by building effective teams, solving problems, improving processes and skillfully aligning resources with company objectives.

We successfully interact with personnel at all levels within the organization, obtaining buy-in and cooperation. We effectively manage change and promote a positive workplace culture based on each clients' core values. Areas of expertise include:

Client and Customer Service · Change Management

Sales Design and Leadership · Instructional Design

Organizational Effectiveness · Performance Coaching

Strategic Leadership · Employee Engagement and Retention

Talent Development · HR Management · Business Development Relationship Management · Human Capital Performance

Project Management · Brand Development

Recruiting · Teambuilding · Program Implementation

Organizational Development · Community Relations

Professional Affiliations

American Society for Training and Development
Society for Human Resource Management
American Society for Quality
Chief Learning Officer
American Bankers Association

Professional Workshops

Operational Excellence Six Sigma
Franklin Covey Workhops
Crucial Confrontations
Executive Presentation Skills
Mager's CRI Certification
Myers-Briggs Type Indicator
Situational Leadership
e-Learning Certification
Managing Virtual Work Teams
Clear Leadership-Buckingham
Managing Successful Projects
Flawless Consulting-Peter Block
Successful Training Techniques
Langevin Training Workshops
Procsi Change Management
Evaluation of Training-ROI
Coaching and Partnership
Performance Management
ASTD and ISPI Conferences
Todd Duncan Sales Seminars
SUCCESS Seminars

LinkedIn Network Affiliations

Global OD Executives
Human Resource Executive Association
My Fortune 500 Group
Talent Management and Leadership Development
Innovation for Creativity
Network of Organizational Change Managers
SHRM Networking Group
Executive Suite
Banking Connects
Consulting Pulse
Human Resource Professionals WorldWide
Project Manager Networking Group
Instructional Design and

e-Learning Professionals' Group

Mortgage Professionals
Learning and Performance Forum
Sales Leadership
Linked 2 Leadership
Consultants Network
Chicagoland Human Resource Professionals
North American Call Center Professionals
eOffice
Great Places to Work

Education

Executive Education: Leadership

Harvard University, Cambridge, Massachusetts

Program Certification

Doctoral Candidate: Instructional Technology

Northern Illinois University, DeKalb, Illinois

Coursework Completed-Doctorate Pending Dissertation

Master of Arts in Communications

Eastern Illinois University, Charleston, Illinois

Organizational Development Focus

Talented Student Award-Full Scholarship

Bachelor of Arts in Communications

Eastern Illinois University, Charleston, Illinois

Minors in Business and Public Relations-Marketing

Volunteerism

Catechist-St. Patrick's Catholic Church
MS Walk (Top Walker-Fundraiser 2010)
Walk for the Poor (Top Walker-Fundraiser 2009)
American Heart Association Volunteer (Top Walker-Fundraiser 2007)
United Way Team Lead and Sponsor (2002-2007)
Girl Scout Leader (1995-2005)
Junior Achievement Volunteer
Support St. Judes and Childrens Memorial Hospitals, Make-A-Wish Foundation, St. Vincent de Paul Society, MS Foundation, Breast Cancer Foundation, and HOPE Africa

Honors and Awards

Harvard University Executive Education Certification-May 2010
IBM Global "Thanks" Consultant Award Recipient-October 2009
Get Inspired! Project Candidate-September 2009: http://www.getinspiredproject.com/
Recognized with CARA's PURE Award 3Q2008
Nominated into WaMu's Home Loans President's Quorum: High Talent Executives in 2006 Inaugural Year (recognizes top one percent of employees in division)
President's Club Member at WaMu 2006
Every Loan Consultant on Team Attended WaMu's President's Club in 2005, 2006 and 2007
Top Sales Manager in Consumer Direct at WaMu in 2006
Multiple Awards for Creativity in Instructional Design
Multiple Client and Customer Service Awards
Multiple Awards for Teamwork and Mentoring